Refund and Returns Policy

 

Overview

 

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not refund or exchange for change of mind.

 

Refunds

 

We do not refund items. We will replace items that are defective or damaged.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@shobhasrinivasan.com 

 

Shipping returns

 

To return your product, please email us to organise this at admin@shobhasrinivasan.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Need help?

 

Contact us at admin@shobhasrinivasan.com for questions related to refunds and returns.